The third part of our ‘Psychology of a Website’ series where we show what a website should look like from a customer service point of view.

In this video we look at the content of your site. The language you use, the type of content you provide and the barriers you may be putting in place, stopping a customer moving forward.

⚠️ WARNING: Video contains Oscar winning performance! I might not be doing websites for much longer, once this video goes viral and Hollywood comes calling, but until that time let’s talk about the psychology of a website – or more specifically lets demonstrate it through the power of video. This is part 1 of 3…