Privacy & Cookies Policy

If you'd like to know about the use of data on this website please read below or download our full privacy policy.

The Understandable Version

What you're really interested in knowing is how we use your information, what we do with it and what we know about you! In simple terms anything we do with data is to benefit our users and to make the site more user friendly. We use google analyics, and to find out why you can read more here. The main benefits are to know the region you're viewing the site from, how long you viewed the site for and which pages you visited. We can detect the IP address you've viewed from and which device and browser you used to view the site but all cookies used on this site are 100% organic and approved by the FSA! OK, so they're not actually edible cookies, it's just a term used to describe data we store on your computer, that helps with this tracking process. To find out exact details, read on, otherwise please be assured we can not track your name, address, phone number, or what you're drinking when viewing the site, unless you choose to email this to us!

If you submit a contact request or quick quote request we ask for your name, email address and phone number. If you do submit the contact form, the information will be stored in our CRM system for us to manage your enquiry efficiently. All auto generated emails from us will be sent from support@ampersandstudio.uk and we won't pass on your email address to anyone else. If you would like to remove your details from our CRM system, at any time, please email us to request removal.

Images

Images used on this website are owned and copyrighted to ampersandstudio.uk and may not be downloaded or used without the explicit permission of ampersandstudio.uk. This includes using the images for personal and commercial use.

Who we are

Our website address is: https://ampersandstudio.uk.

Form Submission

When visitors send form submissions on the site we collect the data shown in the form, and also the visitor’s IP address and browser user agent string to help spam detection.

Cookies

If you have an interest in the more technical details about cookies this site creates we have listed the details below:

Name: _ga
Value: eg: GA1.3.1322442670.1390511553
Expiration: 2 years
Created by Google Analytics and is used to distinguish users.

Name: __zlcmid
Value: eg: cpfslOqyAIBKXl
Expiration: 1 year
Created by Google Analytics and is used to store the source of traffic or campaign to explain how the user got to the website.

Name: _dc_gtm_UA-9800548-6
Value: eg: 1
Expiration: 5 minutes
Created by Google Analytics and is used to help identify the visitors by either age, gender, or interests by DoubleClick - Google Tag Manager.

Name: cookieconsent_status
Value: eg: dismiss
Expiration: 1 year
Created by the Cookie Consent widget and enables you to accept our cookie statement once every year.

Every user has the ability to manage their cookie jars so if you're not happy with us using these cookies then you may adjust your browser settings to suit. Please remember we use cookies for users benefit and turning them off may affect the performance of the site. As delighted as we are that you have decided to visit our site if you're not happy with our use of cookies you do have the option not to visit the site again. Please find instructions for managing cookies on your browser below.

Internet Explorer

• Click Tools in the upper right hand area of your browser
• Find and click Internet Options
• Go to the Privacy tab and click Advanced
• Check Override automatic cookie handling (if it isn't already)
• Set First-party Cookies as necessary
• Set Third-party cookies as necessary

Chrome

• Click the Chrome Menu Icon -> Settings
• Near the bottom of the page, click Show advanced settings
• In the "Privacy" section, click Content settings
• In the "Cookies" section, choose Allow local data to be set (recommended)
• Manage "Block all third-party cookies..." and "Clear cookies..." as necessary

Firefox

• Windows: Go to Tools -> Options
• Mac: Go to Firefox -> Preferences
• Click the Privacy tab
• Under History, select Use custom settings for history
• Manage both Accept cookies from sites and Accept third-party cookies as necessary

Safari

• Windows: Go to Edit -> Preferences
• Mac: Go to Safari -> Preferences
• Click the Security tab
• Under Block Cookies, select From third parties or advertisers or Never as necessary

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

We may pass your data to our Zoho CRM account in order to support our work systems to track our relationship with you.

How long we retain your data

If you submit a form request its metadata is retained indefinitely. This is so we can action your request and respond appropriately.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have submitted a form, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Form submissions may be checked through an automated spam detection service. We may also transfer your data to our Zoho CRM account, which will only be used for our own purposes. No data will be passed on to a 3rd party that we don't have control of.

If you would like to discuss any aspect of this privacy policy please email Richard at richard@ampersandstudio.uk.